The "limit scheduled orders" feature allows you to set how many scheduled orders can be placed during a specific time slot.
When is it necessary?
For example, there are too many scheduled orders for delivery at a certain time during the day (e.g. dinner time) and the restaurant does not have enough drivers available or sufficient kitchen capacity to prepare all the orders.
Where can you find these settings?
Admin panel -> Other -> Advanced Settings -> Limit scheduled orders
How does it work?
The restaurant can choose to have one or both limitations turned on.
- For pickup: the limitation is always defined per 15 minutes intervals
- For delivery: the time slot is the same as what the restaurant has defined in Setup-> Services & opening hours -> Scheduled orders
How it looks for the customer
Once the limit for a slot is reached, the slot is shown as Not available in the ordering widget. The first available slot is automatically pre-selected.
What if the restaurant has too many ASAP orders?
An option to control the amount of the ASAP orders was already released a while ago. For this purpose we recommend using the Hide “as soon as possible” (Scheduled orders section):
