Here is the list of recommended printers:
We do not recommend USB printers. Connecting to your phone via USB is too problematic. Phone cannot charge while printer is connected and it is too easy for the printer to come loose and lose connection.
We also do not recommend Bluetooth printers.
A WIFI printer is the best solution or connecting to your router via Ethernet.
Printer |
CONNECTIVITY |
BUY |
Model: Ethernet |
Ethernet |
|
EPSON TM-T82 |
Ethernet |
|
EPSON TM-T82II |
Ethernet, WiFi with dongle |
|
Ethernet, WiFi |
|
|
Star TSP143IIIWLAN Model: WLAN |
Ethernet / WiFi |
|
Star TSP143IIILAN Model: LAN |
Ethernet |
|
STAR TSP654 Model: Ethernet (LAN) |
Ethernet |
|
Star MCP31 |
Ethernet |
|
If you are interested in acquiring a thermal printer then our top recommendations are the Star TSP143III above, which is quite reliable and easy to implement:
An Ethernet printer can be connected via UTP cable in the network, (e.g. plugged in directly in the LAN WiFi router). When the order-taking device is connected to the same WiFi router (hence the same network), then the order taking app will be able to scan for the printer and connect to it.
It may be needed, the first time, to connect a laptop or PC to that printer and do some initial settings on it (for example configure the DHCP settings). Please refer to the manual of the printer you provided for the initial settings of the printer and/or accompanying software CD, or look for online tutorials such as these:
https://www.youtube.com/watch?v=_fv-5lxGv4k
https://www.youtube.com/watch?v=zLjgE3remvE
For Epson printers, you may find this tutorial useful.
https://www.youtube.com/watch?v=zyoJXmede94&feature=youtu.be
We do not recommend Bluetooth printers due to known issues with the reliability of the connection.