Announcements

Old Order Taking being to be Retired In Jan 2023

  • 12th October 2022
It’s been more than a year now since we launched the new generation of the order-taking app. Since then, we have continued to improve it and have added new features based on the valuable feedback we received.   Because we want to focus on adding more features, we decided to retire our old app effective January 1st, 2023. So if you ...
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New "Cancel Order" Feature

  • 2nd October 2022
We’d like to share some more great product news. in the upcoming days, we will be releasing the highly requested “cancel order” feature in the new order-taking app. Restaurants will now be able to cancel accepted (and auto-accepted) orders from their app and provide a reason for cancellation. Here is a preview of an order cancellation ...
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ENOM DNS issue

  • 17th January 2022
This weekend, ENOM, the central registry company who we partner with for our domain registrations and all of our DNS management systems has had unplanned outage issues. The outage follows planned maintenance that shouldn't have affected DNS services, but has in fact led to a small number of our customer domains having DNS resolution issues. This ...
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Sporadic outage yesterday 20th October

  • 21st October 2021
on 20th October some customers experienced a sporadic outage and did not receive orders.   Within our system. the Order Taking App connects to our servers in order to fetch new orders.The backend communicates with the Database via a QueuePool module, which manages database connections for better performance.   This module has a maximum ...
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